SALON POLICIES

1. Appointments & Arrival

  • Clients must arrive at least 15 minutes before their scheduled appointment to ensure a smooth check-in process.
  • Late arrivals beyond 15 minutes may result in rescheduling or service adjustments based on availability.

2. Appointment Booking & Confirmation

  • All appointments must be booked in advance through our website, phone, or in person.
  • To confirm your appointment, a non-refundable advance payment of Rs. 500 must be made via the scanner received in your email.
  • The remaining balance (if any) must be paid at the salon after service completion.

3. Cancellation & Refund Policy

Appointments once booked cannot be cancelled.

  • In case of cancellation or no-show, the advance payment is non-refundable and non-transferable.
  • Rescheduling of appointments is subject to availability and must be requested at least 24 hours in advance.

4. Service Policy

  • The salon reserves the right to refuse service to any client who is disrespectful, disruptive, or does not adhere to the policies.
  • If you are dissatisfied with a service, please report it to the management before leaving the salon. Adjustments may be made at the discretion of the management.

5. Hygiene & Safety

  • For the safety of our clients and staff, we maintain the highest standards of hygiene and sanitation.
  • Personal belongings should be kept securely; the salon is not responsible for any lost or stolen items.

6. Payment & Pricing

  • All services must be paid in full upon completion.
  • Prices are subject to change without prior notice.
  • We accept payments via cash, UPI, card, and other digital payment methods.

7. Gift Cards & Vouchers

  • Gift cards and vouchers are non-refundable and non-exchangeable for cash.
  • They must be used before the expiry date mentioned.

8. Privacy Policy

  • We respect your privacy. Any personal information shared with us will be kept confidential and used only for appointment scheduling and salon-related communications.
  • By booking an appointment with us, you agree to abide by these policies and terms. We appreciate your cooperation and look forward to serving you!